The Otgongerel family started their business in 2003 by purchasing a small food kiosk in a ger district for 550,000 MNT. The family was very supportive of the business and worked hard as a family in the grocery business.

     At the time, their family was renting an apartment, and owning their own apartment was the family's main goal. Although she had a small savings from her business, it was difficult to achieve her goals due to lack of sufficient working capital and lack of business knowledge.

   They tried to get loans from banks, but were turned down because they did not meet the collateral requirements.

In December 2003, she first met with a business consultant for the GER Initiative after hearing about it from an acquaintance. As a result, she learned that hse could expand her business and receive services to increase her business income and profits, and she was first trained in how to record, monitor, and keep records of her business's income and expenses. As a result, she realized that she could increase her savings and working capital. Otgongerel and her family worked hard to increase their working capital by obtaining project loan brokerage services, not only increased their turnover but ended up buying an apartment.

She then received business advice from project consultants on how to achieve her next business goals and received training on accounting and starting a new business. Munkhbaatar, her husband, who is a driver also was able to start his own transport business with the help of the project’s loan brokers. Compared to 2003, the Otgongerel family's business income has increased 2.5 times, working capital 2.2 times and fixed assets 9.7 times. We believe that the basis of this success is the determination, hard work and diligence of Otgongerel and her husband Munkhbaatar to achieve their life goals. She now uses one room in her apartment as a grocery store, and her next goal is to build an extension to the outside of her building to expand her shop to a bigger store.

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